Return & Refund Policy
Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Case Zone will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 working day after the confirmation.

Please return your purchase to the following address:


Case Zone Office/Warehouse

No 1-87 Megamall Penang 2828, Jalan Bandar Perai Jaya, 13600 Seberang Jaya, Penang

Please contact us at or +6010-2266596 if you have any questions or doubts.